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AWARDS – eHotel

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2019 – The German Customer Award 2019 goes to ehotel®

At ehotel, customers always come first and this does not go unnoticed: The German Association for Consumer Studies (DtGV) has confirmed this with the German Customer Award 2019 for “outstanding customer service” that has been given to the dedicated hotel booking portal – which, incidentally, the customers decided …



2019 – Gold for the service of ehotel

In Germany’s largest ranking of service providers, ehotel customers were impressed by our excellent services, and therefore our hotel booking portal has received the 2019 award as Service Champion. We are particularly pleased about this top ranking, because customer satisfaction is always our main focus …



2019 – Customers express a great deal of trust in ehotel

A survey by the magazine WirtschaftsWoche shows that ehotel enjoys a high level of customer trust and will be ranked as one of the top 5 hotel booking portals in 2019. Success that the company has garnered via transparency and excellent service …



2019 – ehotel recommended by customers!

In cooperation with Focus Money, ServiceValue has carried out a broad-based study on the recommendation behaviour of customers. The result: ehotel customers are very satisfied and recommend the hotel booking platform to others. 


2019 – Digital champion in customer enthusiasm!

ehotel is the winner of the hotel booking portals! In cooperation with “Die WELT”, ServiceValue has tested providers from 144 industries for their digital customer enthusiasm. The result: the hotel booking platform ehotel can inspire customers at it best in the hotel reservation!



2019 – ehotel is Top-Innovator 2019!

The award for Germany’s most innovative SMEs! For the third time now, we have made the leap into the innovation elite and and strengthen our position in the business travel segment.



2019 – ehotel – one of the 50 fastest growing companies of 2019

ehotel offers an outstanding corporate customer service in the business hotel reservation. As a full-service provider ehotel made the leap into the top 50 of the fastest growing companies of the year 2019.



2019 – Focus Money: Top App – recommended by users!

The “ehotel Hotel Booking Platform” app from Berlin-based ehotel AG is awarded as “Top App” in the category of hotel portals in the “Most Customer-Friendly Apps 2019” survey conducted by FOCUS-MONEY and the market research institute ServiceValue.



2019 – WirtschaftsWoche: ehotel is TOP Service provider for medium-sized businesses

On behalf of WirtschaftsWoche the market research institue ServiceValue asked more than 9,000 decision-makers, buyers and users of medium-sized companies about 356 service providers. The result: ehotel …



2019 – “Die WELT”: Club of the Best in Certified Customer Service

The results of the audit confirm that ehotel AG lives customer orientation, that structures and processes are implemented and aligned in a service-oriented manner and that customers notice the quality of service.



2019 – ehotel is top employer for medium-sized businesses 2019!

The hotel booking platform ehotel was awarded for the first time by Focus-Business with the title “Top Arbeitgeber Mittelstand 2019”. The Berlin-based company convinced in the independent data collection of Focus-Business …


2018 – ehotel is the champion of the hotel portals again!

Once again ehotel won the service survey of hotel portals 2018 with incomparable quality standards due to service performance and booking offers. More than half of the analyzed test bookings within the survey period offered access to the lowest rates.



2018 – ehotel is one of Germany’s most innovative SMEs!

The fifth German SME summit honored ehotel as one of the “TOP innovators 2018”. The company’s strengths are its continuous and successful innovation processes as well as an agile mentality.


2018 – DtGV Service Award

The hotel booking platform ehotel was awarded the Service Award 2018 by the German Agency for consumer studies (DtGV)! The Berlin-based company convinced the jury in the “Transparency” category in the segment of booking and comparison portals. ehotel is one of the top 5 winners.


2018 – Innovation Award-IT

Initiative Mittelstand gives the INNOVATION AWARD-IT 2018 to particularly innovative IT solutions with high benefits for the medium-sized companies. The professional jury awarded the ehotel AG in this category with the predicate BEST OF 2018.


2018 – German Excellence Award 2018

The hotel booking portal ehotel® has received another distinction: the Berlin-based company was awarded with the German Excellence Award 2018. ehotel® was able to convince the jury as a top performer in the category “Digitalization – Services”.


2018 – IT Leaderbord

ehotel® is qualified for the IT Leaderboard 2018 of the Initiative mid-sized sector! As the technology leader for hotel bookings, ehotel AG will once again enter the competition in 2018 to offer the best innovative solutions for medium-sized companies.


2018 – Initiative mid-sized Sector

As a member of the Initiative mid-sized sector, ehotel AG is part of a community of medium-sized companies with similar interests and goals, for example in the field of digital transformation and enhancing competitiveness. With its efficient IT solutions, the hotel booking portal is providing important impulses …

2017 – Global Excellence Award – Hotel Booking Site of the year

The 2017 German Enterprise Awards have been designed to recognize and celebrate the achievements made by the innovative firms and individuals from their respected industry. The progress in digitalization of booking processes made by ehotel AG …

2017 – German Business Excellence Award

Among the ten tested hotel portals, ehotel® was awarded with top scores in the categories Prices, Transparency and Booking Convenience. ehotel® emerges as the test winner from the study with the quality rating “very good”.


2017 – German Business Excellence Award

The 2017 German Enterprise Awards have been designed to recognize and celebrate the achievements made by the innovative firms and individuals from their respected industry. The World Wide Business Review …

2017 – E-Business Best List

The innovative ehotel® IT-Solution convinced the jury and belongs to the top group of the INNOVATIONSPREIS-IT this year´s. The Initiative Mittelstand selected especially innovative solutions, which make companies fit for a successful digital future.

2016 – Study of hotel portals puts ehotel® first, exceeding criteria across the board

ehotel® has once again been declared the winner in the annual German Institute for Service Quality (Deutsches Institut für Servicequalität, DISQ) study: “… The portal offers the best mix of service and conditions.


2015- top scores by Germany’s foundation for product testing (Stiftung Warentest) 09/2015

ehotel® achieves top marks for the hotel search, cancellation of reservation and user data in the comparison test of Stiftung Warentest, September 2015.


2015 – Winner in the 2015 study of hotel portals – Germany’s best hotel portal

eHotel® was the overall winner of the 2015 study of hotel portals and, as in 2013, again the best hotel portal in Germany. On behalf of the news channel N-TV, independent testers of the German Institute for Service Quality (Deutsches Institut für Servicequalität) …



2014 – German Fairness Prize

ehotel® received the German Fairness Prize (Deutscher Fairnesspreis) from the German Institute for Service Quality (Deutsches Institut für Servicequalität, DISQ).


2013 – Winner in the 2013 study of hotel portals – Germany’s best hotel portal

ehotel® was the overall winner in the 2013 study of hotel portals as well as the 2013 service champion fort he German Institute for Service Quality (Deutsches Institut für Servicequalität, DISQ).

2011 – Service study of hotel portals (“Servicestudie Hotelportale”) test of 9 portals

“… The hotel portal was especially convincing in the category of contact, being the only company to offer a call-back function. Fast access to the comprehensive hotels information simplified the search. In addition, the company achieved full points in areas of booking and safety…”

2011 – Service study of hotel portals (“Servicestudie Hotelportale”) top email service

“… ehotel achieved the second best result with an excellent degree of activity. All inquiries were answered—and within an average of just under two hours. The answers were personalised and the content understandable. Additionally, ehotel contact details were mentioned for further communication… “

2010 – “Reise-Preise.de” travel awards website test of 10 portals

“…very good selection in Europe, cost comparison with 53 providers, call-back and chat functions, good cancellation conditions…”

2010 – IT best list

“…customer advantages include the characteristics of being transparent, time-saving, offering good data protection, cost-saving, as well as its international offering….”

2010 – The most innovative companies in the SME sector

“… This intuitive web-based solution offers transparency and a clear control process. As a result, effort is reduced in the user process…”

2009 – The most innovative companies in the SME sector

“… As pioneering technology providers, ehotel was praised for its total compliance with the OTA (Open Travel Alliance) standard of data communication….”

2008 – Lothar Späth awards ehotel with seal of approval

“… ehotel AG services were honoured in the categories of innovation-friendly top management, innovation climate, innovative processes and organisation…”

2007 – “ComputerBild” publication test of 11 portals

“…detailed descriptions with many photos….”

2006 – Perfect vacation (“Urlaub perfekt”) test reviews

“…always worth a click, especially for fans of North American travelling…”

2006 – Intelligent travelling (“Clever reisen”) test of 8 portals

“…if you are travelling, you want to travel well and cheaply. Third place goes to ehotel…”

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